This milestone highlights the company’s unwavering commitment to leveraging Artificial Intelligence in a secure, ethical, and responsible way, fully aligned with the highest international governance standards. Achieving the ISO/IEC 42001 certification, the world’s first global standard for Artificial Intelligence Management Systems (AIMS), reinforces our leadership in AI governance and compliance.

What is ISO/IEC 42001?

ISO/IEC 42001 establishes a comprehensive framework fr managing AI systems throughout their entire lifecycle, from design and development to deployment, monitoring and retirement. It places strong emphasis on risk management, transparency, human oversight, and continuos improvement. FI Group’s certification demonstrates that responsible AI i not treated as an isolate initiative but as an integral part of its global governance, technology and compliance model.

«ISO/IEC 42001 certification reflects our conviction that Artificial Iteligence must be developed and used with integrity, accountability and trust at its core.»

Iñigo Paniagua, Corporate Chief Tech & Digital Officer

Why This Certification Matters?

As AI becomes increasingly embedded in business operations, governance and trust are essential. ISO/IEC 42001 certification provides independent assurance that FI Group:

Applies robust governance controls across all AI use cases
Systematically identifies, assesses and mitigates ethical, technical and regulatory risks
Ensures human-in-the-loop oversight in critical AI-supported processes
Protects data security, privacy and information integrity by design

This achievement reinforces FI Group’s AI vision: Innovating with Integrity and its corporate commitment to deploying innovation responsibly, transparently and in line with evolving regulatory expectations, including the EU Artificial Intelligence Act and emerging AI assurance frameworks.

How FI Group achieved ISO/IEC 42001 Certification?

The certification follows a rigorous, independent audit assessing the design, implementation and effectiveness of FI Group’s AI Management System. Achieving this milestone required cross-functional collaboration across technology, security, legal, compliance, quality and business teams.

Key elements of FI Group’s AI governance framework include:

A formal AI policy aligned with compliance, security and data protection principles
Clearly defined roles, responsibilities and decision-making structures via an international AI Committee
AI risk and impact assessments integrated into every AI use case lifecycle
Strong data governance and model management controls, including traceability and auditability
Ongoing training and awareness programmes to embed responsible AI practices across the organisation

Rather than treating certification as a one-off exercise, FI Group has operationalised ISO/IEC 42001 through everyday processes, controls and people.

«We translated the ISO requirements into real operational practices, impact assessments, continuous monitoring and documented human review embedded in our daily work.»

Albert Martín, AI Governance and Product Owner

Impact for Clients and the Market:

For FI Group’s clients, ISO/IEC 42001 certification provides assurance that the internal use of AI supporting client services and operations is governed by a robust, transparent and internationally recognised management framework.

While AI at FI Group is currently used primarily to enhance internal processes, decision-making, efficiency and service quality, the certification ensures that any AI-enabled support functions influencing client outcomes are managed with:

Systematic risk and impact assessments
Strong data protection, security and privacy controls
Defined human oversight in critical processes
Full traceability and auditability across the AI lifecycle

This governance approach reduces operational risk, strengthens service reliability and reinforces client confidence in how FI Group applies advanced technologies behind the scenes. From a market perspective, ISO/IEC 42001 positions FI Group as an organisation that adopts AI with maturity and responsibility, anticipating regulatory expectations and demonstrating leadership in ethical and compliant innovation, even when AI is not a client-facing product.

Responsible AI governance strengthens trust not only in what we deliver to clients,

but in how we operate as an organisation.

Looking Ahead: Continuous improvement and regulatory readiness

ISO/IEC 42001 certification marks an important step, but it’s not the finish line. FI Group remains committed to the continuous improvement of its AI Management System, applying the PDCA (Plan–Do–Check–Act) cycle to evolve alongside technological advances and regulatory developments.

By aligning its AI governance with global standards today, FI Group is strengthening its readiness for tomorrow’s regulatory landscape while continuing to unlock the value of Artificial Intelligence in a responsible and sustainable way.

This certification confirms that innovation and strong governance can and must progress together.

FI Group Achieve ISO/IEC 42001 Certification.

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